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Terms and Conditions

Before placing your order or making payment, please read the following terms and conditions carefully:

Age restriction:
Knives are only for sale to persons aged 18 years or over. By placing an order for any knife, you are declaring that you are aged 18 years or over. If there is any doubt about your age, your order will be cancelled. We may ask for proof of your age.

Safety:
Knives must be used safely, responsibly and appropriately. Wildwood Knives cannot be held responsible for an injury resulting from the use of the knives - use common sense ;-)

Sizes:
All measurements are approximate.

Payment:
We are happy to post worldwide and accept payment through Paypal. Our customers within the UK are also welcome to pay by UK cheque or postal order - please email enquiries@wildwoodknives.com for the relevant mailing details if you wish to do so. Payment must be made in full (or arrangements made with us) within 7 days of the order being placed or the item will be resold.

Please note that the items shown on this website may also be listed for sale on Etsy.com (or similar). In the very rare occurrence of an item selling in both places in a very close space of time (eg. overnight) the second buyer would have their full payment refunded to them and the sale would be cancelled. Rest assured though, it's never happened yet and we'll do all we can to avoid it happening!

Posting:
Goods are usually posted within fourteen days of full payment being received (and cleared if necessary) - although we're almost always faster than this and generally post items out 2 - 3 times each week. Custom-made orders or customised/altered items may take longer but you will be advised at the time of ordering if this is the case. If you need an item for a specific date please let us know.

We are happy to combine several items into one package where possible for shipping and this can often work out cheaper than sending items individually. If you would like a quote for combined shipping please ask :~)

Items within the UK are sent via Royal Mail using Recorded Delivery.
Items outside of the UK are sent via airmail with tracking and insurance.

If you're outside of the UK you may be required to pay customs charges and/or comply with your country's import regulations.

Returns:
If you purchase an item through the Wildwood Knives website and then change your mind, you can return it within 7 days and receive a full refund of the original item price (minus the outgoing or return postage and packing cost) providing the item is in the original, undamaged and saleable condition and all original packaging is returned. This does not apply to items made to order including customised items or copies of items which are requested by the customer unless the item is faulty or damaged.

We want all our customers to be pleased with their purchases and with the service we offer so in the (very!) rare event of a problem, please email us at enquiries@wildwoodknives.com. We will do everything we can to help resolve the problem.

If you have any queries, please email before placing your order.

Last updated:
July 2012

     
 
Last edited: 13 July 2012

Knives are only for sale to persons aged 18 and over. By placing an order for any knife, you declare that you are 18 years of age or over. Knives must be used responsibly and appropriately.

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Email: enquiries@wildwoodknives.com
All images and text Wildwood Knives

Wildwood Knives is a part of Spirit of Old
Handcrafted Pagan tools and gifts
www.spiritofold.co.uk

Website created and maintained by Lou Eyles
Email: lou.j.eyles@googlemail.com

 
   

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